Legal

Privacy Policy

Last updated June 11, 2026

Your privacy matters to us. This Privacy Policy explains what personal information CodeShiper collects, how we use it, who we share it with, and what rights you have over it. Please read this policy carefully before using our website or engaging our services.

By accessing codeshiper.com or submitting any information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

CodeShiper is a custom software and AI development company operating at codeshiper.com. We build web applications, mobile apps, AI systems, ERP platforms, and enterprise software solutions for businesses worldwide.

For the purposes of applicable data protection laws, CodeShiper acts as the data controller for personal information collected through our website and business operations. For personal data processed on behalf of our clients during project delivery, CodeShiper acts as a data processor subject to the client's instructions.

If you have any questions about this policy or how we handle your personal data, you can contact us at any time using the details in Section 13 at the end of this document.

2. What Personal Information We Collect

We collect personal information in three ways: information you provide directly, information collected automatically when you use our website, and information received from third parties.

2.1 Information You Provide Directly

When you submit an inquiry through our contact form, book a consultation, send us a message via WhatsApp, or respond to our outreach, you may provide us with:

  • Your full name
  • Your email address
  • Your phone number
  • Your company name and job title
  • The nature of your project or inquiry
  • Any attachments or documents you choose to share with us
  • Any other information you include in your communications with us

When you enter into a service engagement with us, we additionally collect billing information, company registration details, bank account or payment information necessary to process transactions, and project-specific information including technical requirements, data samples, and business process documentation relevant to the scope of work.

2.2 Information Collected Automatically

When you visit codeshiper.com, our servers and analytics tools automatically collect certain technical information, including:

  • Your IP address and approximate geographic location
  • The type of browser and device you are using
  • The operating system on your device
  • The pages you visit on our website and the order in which you visit them
  • The amount of time you spend on each page
  • The website that referred you to ours
  • The search terms you used to find us

This information is collected using cookies and similar tracking technologies. See Section 7 for details on how we use cookies and how you can control them.

2.3 Information Received From Third Parties

We may receive information about you from third-party sources including LinkedIn and other professional networks where you have interacted with our content or profiles, referral partners who have recommended our services to you, and analytics and advertising platforms that provide aggregated demographic and behavioral data about website visitors.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes.

3.1 Responding to Inquiries and Delivering Services

When you contact us with a project inquiry, we use your information to respond to your inquiry, assess whether we can help with your project, prepare and present a proposal, and enter into a service agreement. During an active engagement, we use project-related information to deliver the agreed services, communicate with you about the project, and manage the contractual relationship.

3.2 Business Operations and Account Management

We use your information to process invoices and payments, manage our contractual obligations to you, maintain accurate records of our engagements, and provide post-delivery support and warranty services.

3.3 Marketing and Business Development

With your consent or where we have a legitimate business interest, we may use your contact information to send you information about our services, case studies, and technical resources that may be relevant to your business. We may also reference your company as a client in our portfolio or marketing materials, subject to the confidentiality terms in our service agreements.

You can opt out of marketing communications at any time by following the unsubscribe instructions in any communication we send you or by contacting us directly.

3.4 Improving Our Website and Services

We use automatically collected technical data and analytics to understand how visitors use our website, identify areas for improvement, test new features, and measure the effectiveness of our marketing efforts. This analysis is conducted on aggregated and anonymized data wherever possible.

3.5 Legal Compliance and Protection

We may use and disclose your personal information where required to comply with applicable laws and regulations, respond to lawful requests from government authorities, enforce our Terms of Service or service agreements, protect the rights and safety of CodeShiper, our clients, and third parties, and detect and prevent fraud or other harmful activity.

4. Legal Basis for Processing Personal Data

For individuals in jurisdictions where a legal basis is required to process personal data, we process your information on the following bases:

  • Contract performance: Processing necessary to respond to your inquiry, negotiate and execute a service agreement, and deliver the services you have engaged us to provide.
  • Legitimate interests: Processing for purposes including marketing to existing and prospective clients, improving our website and service quality, protecting our business interests, and maintaining records of our commercial activities, where those interests are not overridden by your rights.
  • Legal obligation: Processing required to comply with applicable laws, regulations, and lawful government requests.
  • Consent: Where we rely on your consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.

5. How We Share Your Personal Information

CodeShiper does not sell your personal information to any third party under any circumstances. We share your information only in the following limited circumstances.

5.1 Service Providers and Subcontractors

We work with carefully selected third-party service providers who help us operate our business and deliver our services. These may include:

  • Cloud hosting providers for our website and internal systems
  • Project management and communication tools used during client engagements
  • Payment processing services
  • Email and communication platforms
  • Analytics and marketing tools
  • Accounting and invoicing software

These providers access your information only to the extent necessary to perform their services and are contractually required to keep it confidential and use it only for the purposes we specify.

5.2 Subcontracted Development Teams

For certain engagements, CodeShiper may engage specialist subcontractors or partner teams to contribute to project delivery. Where this occurs, these individuals or teams will have access only to the project information necessary for their specific contribution and are bound by confidentiality obligations equivalent to those in our client agreements. We will disclose the involvement of subcontractors where required by the client agreement.

5.3 Legal and Regulatory Disclosures

We may disclose your information where required by applicable law, court order, or government authority, or where we reasonably believe disclosure is necessary to protect the legal rights or safety of CodeShiper, our clients, or third parties.

5.4 Business Transfers

If CodeShiper undergoes a merger, acquisition, or sale of substantially all of its assets, your personal information may be transferred to the successor entity as part of that transaction. We will notify affected clients of any such transfer by email or through prominent notice on our website before the transfer occurs.

6. International Data Transfers

CodeShiper is based in Bangladesh. If you are contacting us from the European Union, United Kingdom, or another jurisdiction with specific rules on international data transfers, please be aware that your personal information will be processed and stored in Bangladesh and potentially in other countries where our service providers operate.

Where we transfer personal data from jurisdictions with specific transfer restrictions, we implement appropriate safeguards including contractual data transfer mechanisms and ensure our service providers are bound by equivalent data protection obligations.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to operate correctly, understand how visitors use the site, and improve the user experience.

7.1 What Cookies We Use

  • Essential cookies are required for the website to function. They enable core features like navigation and form submission and cannot be disabled.
  • Analytics cookies collect information about how visitors use our website including which pages are most visited, how long visitors stay, and where they came from. We use this data to improve the site. These cookies do not identify you personally.
  • Marketing and advertising cookies may be used to track the effectiveness of our marketing campaigns and serve relevant content to visitors across different platforms. These are optional and you can control them through your browser settings.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, delete existing cookies, or receive a notification before a cookie is set. Blocking essential cookies may affect the functioning of our website.

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, subject to the following:

  • Inquiry data from prospective clients who do not proceed to an engagement is retained for up to 12 months after the last communication.
  • Client data including contracts, project records, communications, and payment records is retained for a minimum of 7 years after the conclusion of the engagement to comply with legal and accounting obligations.
  • Website analytics data is retained in aggregate form indefinitely and in individual session form for up to 26 months.
  • Marketing contact data is retained until you unsubscribe or request deletion, after which we will retain a suppression record to ensure we do not contact you again.

When retention periods expire, personal data is securely deleted or anonymized in a manner that prevents identification.

9. Your Rights

Depending on where you are located, you may have some or all of the following rights regarding your personal information.

  • The right to access: You can request a copy of the personal information we hold about you.
  • The right to rectification: You can ask us to correct inaccurate or incomplete personal information we hold about you.
  • The right to erasure: You can ask us to delete your personal information where we no longer have a legitimate reason to retain it, subject to our legal retention obligations.
  • The right to restrict processing: You can ask us to pause processing of your personal information in certain circumstances.
  • The right to data portability: Where processing is based on your consent or a contract, you can ask us to provide your personal information in a structured, commonly used, machine-readable format.
  • The right to object: You can object to our processing of your personal information where we are relying on legitimate interests as the legal basis.
  • The right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details in Section 13. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using HTTPS across all pages of our website.
  • Access controls and authentication requirements for internal systems containing personal data.
  • Confidentiality obligations for all staff and contractors who access personal data in the course of their work.
  • Regular review of our security practices as part of our operational processes.

No method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us immediately.

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by applicable law.

11. Children's Privacy

CodeShiper's website and services are directed at businesses and professionals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete that information promptly.

If you believe we may have collected information from a person under 18, please contact us immediately using the details in Section 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes, we will update the Last Updated date at the top of this policy and may notify you by email or through a notice on our website.

We encourage you to review this policy periodically. Your continued use of our website or engagement of our services after any change constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

We aim to respond to all privacy-related inquiries within 5 business days.